Comments on: Random Shutdown: My MacBook Story *update http://www.macbookrandomshutdown.com/2006/08/30/random-shutdown-my-macbook-story-update/ does your Macbook shutdown randomly - mine does Tue, 06 Jan 2009 00:16:27 +0000 http://wordpress.org/?v=2.6.5 By: Wychwood http://www.macbookrandomshutdown.com/2006/08/30/random-shutdown-my-macbook-story-update/#comment-105 Wychwood Thu, 31 Aug 2006 21:58:39 +0000 http://macbookrandomshutdown.com/2006/08/30/random-shutdown-my-macbook-story-update/#comment-105 My suggestion is to call Apple up and express your displeasure to them. I'm pretty sure there's going to be an repair extension program for these MacBooks' anyhow. My suggestion is to call Apple up and express your displeasure to them. I’m pretty sure there’s going to be an repair extension program for these MacBooks’ anyhow.

]]> By: Wychwood http://www.macbookrandomshutdown.com/2006/08/30/random-shutdown-my-macbook-story-update/#comment-104 Wychwood Thu, 31 Aug 2006 21:56:22 +0000 http://macbookrandomshutdown.com/2006/08/30/random-shutdown-my-macbook-story-update/#comment-104 I'm a Mac technician at a authorized Apple dealer. Our shop has had 10 MacBooks in for the random shutdown problem in the ast two weeks alone. Previous to that I replaced logic boards' (at Apple instructions) to address random shutdown issue. In both cases, it worked OK for a few days then customer's called me back saying the problem returned. Take my word for it. Apple doesn't have a clue what the problem is therefore they aren't acknowledging it nor do they have a fix. My manager managed to speak to one of the Apple guys who handles service issues for authorized Apple dealers in Canada and he admitted there is a problem but there is no immediate fix for it. I’m a Mac technician at a authorized Apple dealer. Our shop has had 10 MacBooks in for the random shutdown problem in the ast two weeks alone. Previous to that I replaced logic boards’ (at Apple instructions) to address random shutdown issue. In both cases, it worked OK for a few days then customer’s called me back saying the problem returned. Take my word for it. Apple doesn’t have a clue what the problem is therefore they aren’t acknowledging it nor do they have a fix. My manager managed to speak to one of the Apple guys who handles service issues for authorized Apple dealers in Canada and he admitted there is a problem but there is no immediate fix for it.

]]> By: MIKX http://www.macbookrandomshutdown.com/2006/08/30/random-shutdown-my-macbook-story-update/#comment-86 MIKX Thu, 31 Aug 2006 11:34:13 +0000 http://macbookrandomshutdown.com/2006/08/30/random-shutdown-my-macbook-story-update/#comment-86 Although I don't have a Mac ProBook or Mac Book I do have a G5 2Ghz desktop which often shuts down. I manage to live with this but I expect more from Steve Jobs and Apple for such an expensive item.. I have deep suspicions about quality control in the Chinese factories where many Macs are assembled. More attention must be given to QUALITY CONTROL APPLE! Although I don’t have a Mac ProBook or Mac Book I do have a G5 2Ghz desktop which often shuts down.
I manage to live with this but I expect more from Steve Jobs and Apple for such an expensive item..
I have deep suspicions about quality control in the Chinese factories where many Macs are assembled.
More attention must be given to QUALITY CONTROL APPLE!

]]> By: kim http://www.macbookrandomshutdown.com/2006/08/30/random-shutdown-my-macbook-story-update/#comment-71 kim Wed, 30 Aug 2006 19:41:01 +0000 http://macbookrandomshutdown.com/2006/08/30/random-shutdown-my-macbook-story-update/#comment-71 This is interesting. After sending his new MacBook back to Apple because of the discoloration problem, one day my son turns the computer on only to find <i>horizontal</i> lines across the screen, and only those lines. No shutdown, but obviouosly baaaad problem. He took it to the local Apple Store, showed the Genius Bar and walked out with a brand new MacBook within 20 minutes. No hassle, no problem. And that has been our experience with Apple - quick hassle free service or replacement. This is interesting. After sending his new MacBook back to Apple because of the discoloration problem, one day my son turns the computer on only to find horizontal lines across the screen, and only those lines.

No shutdown, but obviouosly baaaad problem.

He took it to the local Apple Store, showed the Genius Bar and walked out with a brand new MacBook within 20 minutes. No hassle, no problem.

And that has been our experience with Apple - quick hassle free service or replacement.

]]> By: khunsanook http://www.macbookrandomshutdown.com/2006/08/30/random-shutdown-my-macbook-story-update/#comment-66 khunsanook Wed, 30 Aug 2006 15:41:59 +0000 http://macbookrandomshutdown.com/2006/08/30/random-shutdown-my-macbook-story-update/#comment-66 wow. ouch. sorry about that situation! install the latest firmware update to solve the random shutdown problem?!? Do apple technicians ever think to read forums. wow. ouch. sorry about that situation! install the latest firmware update to solve the random shutdown problem?!? Do apple technicians ever think to read forums.

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