Comments on: Horrendous Apple Repair Experience http://www.macbookrandomshutdown.com/2006/09/21/horrendous-apple-repair-experience/ does your Macbook shutdown randomly - mine does Tue, 06 Jan 2009 03:34:33 +0000 http://wordpress.org/?v=2.6.5 By: William Driscoll http://www.macbookrandomshutdown.com/2006/09/21/horrendous-apple-repair-experience/#comment-21386 William Driscoll Thu, 03 May 2007 17:09:33 +0000 http://macbookrandomshutdown.com/2006/09/21/horrendous-apple-repair-experience/#comment-21386 Same damn thing! SIX WEEKS. Same damn thing! SIX WEEKS.

]]> By: Keith http://www.macbookrandomshutdown.com/2006/09/21/horrendous-apple-repair-experience/#comment-711 Keith Thu, 28 Sep 2006 17:54:48 +0000 http://macbookrandomshutdown.com/2006/09/21/horrendous-apple-repair-experience/#comment-711 same story. sent for repairs twice. first time was an HD replacement, so I had to reinstall all my software and bootcamp - that took half a day. broke again. then when I called 2nd time, the customer relations guy actually acknowledge apple knew about the problem, they received a lot of cases regardign random shutdown, and that the solution was the change the heatsink and logic board. did that, still broken. now they don't acknowledge anything. i demanded a replacement, i guess i'll go w/ that but its been 6 weeks of repairs. will this replacement be any better? sigh. you really suck apple. same story. sent for repairs twice. first time was an HD replacement, so I had to reinstall all my software and bootcamp - that took half a day. broke again.

then when I called 2nd time, the customer relations guy actually acknowledge apple knew about the problem, they received a lot of cases regardign random shutdown, and that the solution was the change the heatsink and logic board. did that, still broken.

now they don’t acknowledge anything. i demanded a replacement, i guess i’ll go w/ that but its been 6 weeks of repairs. will this replacement be any better? sigh. you really suck apple.

]]> By: Mikeh http://www.macbookrandomshutdown.com/2006/09/21/horrendous-apple-repair-experience/#comment-480 Mikeh Thu, 21 Sep 2006 16:32:20 +0000 http://macbookrandomshutdown.com/2006/09/21/horrendous-apple-repair-experience/#comment-480 thats messed up, I was given the option to buy another one while min was in the shopp. how convinient for me, I'm gladd i can give them more of my money. thats messed up, I was given the option to buy another one while min was in the shopp. how convinient for me, I’m gladd i can give them more of my money.

]]> By: Joe http://www.macbookrandomshutdown.com/2006/09/21/horrendous-apple-repair-experience/#comment-479 Joe Thu, 21 Sep 2006 16:31:10 +0000 http://macbookrandomshutdown.com/2006/09/21/horrendous-apple-repair-experience/#comment-479 yeah, mine took nearly 3 weeks. The crappy response I got when asking for replacement was that it was not deemed critical. ITS NOT FOR THEM DO DEEM!!! right? I did my part, I paid for the thing which was faulty, and I sent it in to them in good faith. And what do I get? A repair that has a track record of occuring again. Way to go Apple, crap us out another one why dont you? yeah, mine took nearly 3 weeks. The crappy response I got when asking for replacement was that it was not deemed critical.

ITS NOT FOR THEM DO DEEM!!! right?

I did my part, I paid for the thing which was faulty, and I sent it in to them in good faith.

And what do I get? A repair that has a track record of occuring again.

Way to go Apple, crap us out another one why dont you?

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