Bring Your Macbook In!
I realize that this whole random shutdown things is upsetting and is a huge inconvenience, but let’s not over react. I brought mine in earlier this month, got it back within 2 weeks, and it has been working great ever since. The high revving of the fan has ceased, and the overall heat of the machine has decreased. Best of all - nothing even close to a random shutdown. They replaced the heat sync, ram, the logic board, and I think even the processor and a few other items, so I give them the benefit of the doubt on the repair side. They even backed up everything for me, so when I got my macbook back it was like the day I sent it in (minus the problems). As far as I can tell this is going to run like a charm for the next 5+ years, just like every other mac I have owned. I am probably going to go buy a 2nd macbook this weekend.
September 28th, 2006 at 5:22 pm
mine has been in repair for a month…….
September 28th, 2006 at 5:57 pm
I bet that we have another mole! Too much praise in a posting from someone who has suffered RSD spiced with the famous Apple Service. Even want to buy another MacCrapBook.
Need I add, mine has been for repair for 5 weeks now…
September 28th, 2006 at 6:29 pm
yeah was in repair for almost a month too!
just out of interest, can you let us know the part number for the new logic board and heat sink that they replaced?
September 28th, 2006 at 10:44 pm
yeah lol mine is still be “fixed” for the 3rd time….. LEMON
September 29th, 2006 at 4:46 pm
What a comedian. He should work in advertising. Oh wait, he probably does.
What an Apple.
September 30th, 2006 at 5:50 am
random crashes, who wants to go to service. someone sue apple and get this thing fixed already. please!!!!
September 30th, 2006 at 8:50 am
The Macbook must be the most spectacular cock-up in Apple - nay computer history. So bad. The Sinclair C5 ‘car of the future but not’ of laptops.
It’s a shame because my old iMac G5 is still running like a dream years later.
September 30th, 2006 at 2:07 pm
I have had similar positive experiences with my MacBook repairs.. second time fixed it. First repair was so early that it was before the true problem had been identified. Both repairs took a week each. First time replaced hard drive only, second time hard drive, heat sync, sensor, logic board. I still love using this machine (my first Mac) and would recommend it again.
September 30th, 2006 at 8:23 pm
i’d appreciate it this could be filed under the ‘apple fixed it’ tag.
i know everyone is upset with apple for their quality control, and they deserve to know that they cut a few too many corners in getting the product out the door, but in general you have to realize the company has had a reasonably decent track record making mostly reliable machines. there are the occasional recalls of various items, but i don’t see anything that much different than sony and lenovo recalling their laptop lithium batteries because they explode. in fact, intermittent problems like RSS are really hard to anticipate, because in general they aren’t totally consistent. apple is cranking these things out in china because we want a faster, cheaper laptop, and that’s automatically going to mean a few negative issues. better, faster, cheaper - pick any two…
October 2nd, 2006 at 3:27 pm
brought mine in the apple store, heat sink was replaced within 3 hours. i got lucky.