Comments on: In and out in seven days http://www.macbookrandomshutdown.com/2006/09/28/in-and-out-in-seven-days/ does your Macbook shutdown randomly - mine does Tue, 06 Jan 2009 23:12:05 +0000 http://wordpress.org/?v=2.6.5 By: cornmeal http://www.macbookrandomshutdown.com/2006/09/28/in-and-out-in-seven-days/#comment-731 cornmeal Fri, 29 Sep 2006 01:12:59 +0000 http://macbookrandomshutdown.com/2006/09/28/in-and-out-in-seven-days/#comment-731 "pessimistic" - well.. yeah I have now sent my macbook pro back to apple 3 times... first time I got it back after 3 days... seconds time a week... now they have had mine for almost 2 weeks and my "product specialist" wont return my calls... lol good luck with your though “pessimistic” - well.. yeah I have now sent my macbook pro back to apple 3 times… first time I got it back after 3 days… seconds time a week… now they have had mine for almost 2 weeks and my “product specialist” wont return my calls… lol

good luck with your though

]]> By: Dave http://www.macbookrandomshutdown.com/2006/09/28/in-and-out-in-seven-days/#comment-730 Dave Fri, 29 Sep 2006 01:08:27 +0000 http://macbookrandomshutdown.com/2006/09/28/in-and-out-in-seven-days/#comment-730 I took mine in yesterday and it was done today. I was pretty impressed...hopefully it will work when I pick it up tomorrow... I took mine in yesterday and it was done today. I was pretty impressed…hopefully it will work when I pick it up tomorrow…

]]> By: ben http://www.macbookrandomshutdown.com/2006/09/28/in-and-out-in-seven-days/#comment-729 ben Fri, 29 Sep 2006 01:01:03 +0000 http://macbookrandomshutdown.com/2006/09/28/in-and-out-in-seven-days/#comment-729 "<i>dont want to make you think twice but when apple is returning them within a week it seems they were not really fixed</i>" honestly, why is everyone on this site so pessimistic? this guy apparently got his macbook fixed in a (relatively) timely manner, and people just assume it must not REALLY be fixed. shouldn't HE be the one to say whether or not it has been fixed sufficiently? (i'd like to see how many people's "fixed" macbooks really are still plagued with RSS) ...after all, apple can't possibly do anything right, so let's just assume that anything good coming from apple now must be part of some great scam[/sarcasm]. don't get me wrong - my macbook developed RSS last week and i'm waiting for it to be fixed, but in my own experience and opinion, apple is doing what they should be expected to do - they've acknowledged there is a problem and are replacing the defective hardware on my macbook. if repairs are delayed, i understand it is probably due to the unexpected nature of the problem and the growing number of people who are experiencing RSS. i really don't think it would be practical for apple (or any smart corporation for that matter) to have an endless supply of spare parts sitting around just in case an unforseen hardware defect calls for thousands of repairs. even in an instantaneous "point-and-click" world, things take time to be manufactured and fixed. i am a lifelong pc user, newly converted to mac, and this doesn't really affect my opinion of apple; the macbook is probably one of the best machines i've ever owned, and i don't blame apple for not being perfect. i'm sorry for ranting a bit, but some things just needed to be said. “dont want to make you think twice but when apple is returning them within a week it seems they were not really fixed”

honestly, why is everyone on this site so pessimistic? this guy apparently got his macbook fixed in a (relatively) timely manner, and people just assume it must not REALLY be fixed. shouldn’t HE be the one to say whether or not it has been fixed sufficiently? (i’d like to see how many people’s “fixed” macbooks really are still plagued with RSS)
…after all, apple can’t possibly do anything right, so let’s just assume that anything good coming from apple now must be part of some great scam[/sarcasm].

don’t get me wrong - my macbook developed RSS last week and i’m waiting for it to be fixed, but in my own experience and opinion, apple is doing what they should be expected to do - they’ve acknowledged there is a problem and are replacing the defective hardware on my macbook. if repairs are delayed, i understand it is probably due to the unexpected nature of the problem and the growing number of people who are experiencing RSS. i really don’t think it would be practical for apple (or any smart corporation for that matter) to have an endless supply of spare parts sitting around just in case an unforseen hardware defect calls for thousands of repairs. even in an instantaneous “point-and-click” world, things take time to be manufactured and fixed.

i am a lifelong pc user, newly converted to mac, and this doesn’t really affect my opinion of apple; the macbook is probably one of the best machines i’ve ever owned, and i don’t blame apple for not being perfect.

i’m sorry for ranting a bit, but some things just needed to be said.

]]> By: cornmeal http://www.macbookrandomshutdown.com/2006/09/28/in-and-out-in-seven-days/#comment-725 cornmeal Thu, 28 Sep 2006 22:42:31 +0000 http://macbookrandomshutdown.com/2006/09/28/in-and-out-in-seven-days/#comment-725 dont want to make you think twice but when apple is returning them within a week it seems they were not really fixed dont want to make you think twice but when apple is returning them within a week it seems they were not really fixed

]]> By: Marshall http://www.macbookrandomshutdown.com/2006/09/28/in-and-out-in-seven-days/#comment-723 Marshall Thu, 28 Sep 2006 21:51:18 +0000 http://macbookrandomshutdown.com/2006/09/28/in-and-out-in-seven-days/#comment-723 haha good post /\ but wow...I actually had the exact same dates as you Step 1 - Request Product received by repair center (21-Sep-2006) Step 2 - Service Repair completed (28-Sep-2006) Step 3 - Return Product shipped (28-Sep-2006) Shipped via FedEx Air with tracking number XXXXXXXXXXXX haha good post /\ but wow…I actually had the exact same dates as you

Step 1 - Request
Product received by repair center (21-Sep-2006)

Step 2 - Service
Repair completed (28-Sep-2006)

Step 3 - Return
Product shipped (28-Sep-2006)

Shipped via FedEx Air with tracking number XXXXXXXXXXXX

]]> By: Shiv http://www.macbookrandomshutdown.com/2006/09/28/in-and-out-in-seven-days/#comment-722 Shiv Thu, 28 Sep 2006 21:41:49 +0000 http://macbookrandomshutdown.com/2006/09/28/in-and-out-in-seven-days/#comment-722 Step 4 - Run The Test Tool Step 5 - RSD/RSS problems again Step 6 - Repeat the Step 1 to 5 again. Step 4 - Run The Test Tool

Step 5 - RSD/RSS problems again

Step 6 - Repeat the Step 1 to 5 again.

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