Macbook Random Shutdown

In and out in seven days

6 Responses to “In and out in seven days”

1. Shiv Says:
   September 28th, 2006 at 9:41 pm

   Step 4 - Run The Test Tool

   Step 5 - RSD/RSS problems again

   Step 6 - Repeat the Step 1 to 5 again.

2. Marshall Says:
   September 28th, 2006 at 9:51 pm

   haha good post /\ but wow…I actually had the exact same dates as you

   Step 1 - Request
   Product received by repair center (21-Sep-2006)

   Step 2 - Service
   Repair completed (28-Sep-2006)

   Step 3 - Return
   Product shipped (28-Sep-2006)

   Shipped via FedEx Air with tracking number XXXXXXXXXXXX

3. cornmeal Says:
   September 28th, 2006 at 10:42 pm

   dont want to make you think twice but when apple is returning them within a week it seems they were not really fixed

4. ben Says:
   September 29th, 2006 at 1:01 am

   “dont want to make you think twice but when apple is returning them within a week it seems they were not really fixed”

   honestly, why is everyone on this site so pessimistic? this guy apparently got his macbook fixed in a (relatively) timely manner, and people just assume it must not REALLY be fixed. shouldn’t HE be the one to say whether or not it has been fixed sufficiently? (i’d like to see how many people’s “fixed” macbooks really are still plagued with RSS)
   …after all, apple can’t possibly do anything right, so let’s just assume that anything good coming from apple now must be part of some great scam[/sarcasm].

   don’t get me wrong - my macbook developed RSS last week and i’m waiting for it to be fixed, but in my own experience and opinion, apple is doing what they should be expected to do - they’ve acknowledged there is a problem and are replacing the defective hardware on my macbook. if repairs are delayed, i understand it is probably due to the unexpected nature of the problem and the growing number of people who are experiencing RSS. i really don’t think it would be practical for apple (or any smart corporation for that matter) to have an endless supply of spare parts sitting around just in case an unforseen hardware defect calls for thousands of repairs. even in an instantaneous “point-and-click” world, things take time to be manufactured and fixed.

   i am a lifelong pc user, newly converted to mac, and this doesn’t really affect my opinion of apple; the macbook is probably one of the best machines i’ve ever owned, and i don’t blame apple for not being perfect.

   i’m sorry for ranting a bit, but some things just needed to be said.

5. Dave Says:
   September 29th, 2006 at 1:08 am

   I took mine in yesterday and it was done today. I was pretty impressed…hopefully it will work when I pick it up tomorrow…

6. cornmeal Says:
   September 29th, 2006 at 1:12 am

   “pessimistic” - well.. yeah I have now sent my macbook pro back to apple 3 times… first time I got it back after 3 days… seconds time a week… now they have had mine for almost 2 weeks and my “product specialist” wont return my calls… lol

   good luck with your though

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