Only accept new macbook or new logic board.
My macbook ( week 22 ) started shutting down after about 3 weeks. I lived with it for a bit but as you all know the problem gets worse. So I took it into the shop ( in Thailand where l live ) and showed them the problem, then I took the guy to apple defects and showed him both the problems there along with the fixes.
Macbook turning orange -> replace the cover.
Random shutdown -> replace the logic board.
He paid attention and wrote all this down. Two weeks later it was fixed! I went to the store and gave it a good ragging before accepting it as fixed. On the slip it said they had only replace the heatsink and fans ( as apple recormends ). I thought thats odd, but since it worked I didnt ask any questions.
Three weeks later, its started again. Same old, same old. I took it back to the store today, and told them its happening again. Problem is there are no more logic board parts in thailand, so I have to wait. Once they get them they will change the logic board, since thats the only way to fix the problem. Nice. wish they had listened to me first time round.
So, here is my adivce to people. Try to get a new model. If that fails ( as it did in my case ) only accept a new logic board. Seems like apple are playing trial and error by replacing only heat sink and fan. Dont be fooled into thinking that will fix the problem.
Still the not so proud owner of a MacLemon.
October 4th, 2006 at 1:28 am
I think if I lived in a country outside North America I would insist on full replacement as well. My MacBook’s been repaired for the second time, so far so good. First time was early on, so only replaced the HD, but second time Apple replaced HD, logicboard, and heat sink. My husband is in electronics manufacturing so I have a more realistic look (than some on this site) at how these things can happen and how they get handled by a manufacturer, thanks to him.
October 4th, 2006 at 9:49 pm
The repair IS replace the Heat Sink… I have perfored this repair… if you look at the heatsink, thermal sensor cables melt and short against it. The short shuts the machine down. period, end of story. The new Heat sink assemblys have a new material covering the wires. this will prevent the shutdown issue from ever happening again.