Positive Repair Experience
After cautiously waiting for almost 2 months until I felt that Apple had solved the RSS issue, I went to the Apple Store today at lunch time to visit the Genius Bar. One thing I did not realize is that you have to reserve a time ahead of your visit when they are busy. So I reserved a time, and returned again at 5PM. When I told the Genius the problem with my MacBook, he immediately acknowledged that it is a known issue, and he ran a diagnostic that confirmed the problem by scanning the logs. He typed up the work order, which had the heatsink and sponge that I have seen listed on this site before. I left my MacBook, expecting to hear from them some time in the next week. I was totally surprised when I was called by the Apple Store 1.5 hours later saying that my MacBook was ready. I picked it up at 7PM. So far it is running cooler than before, and I have not had a shutdown yet. I guess time will tell. After reading all the past horror stories from people, and I ended up being very happy about the repair service I received today. This is my first Apple product, and this has help restore some of my faith in Apple. I hope others will have the same experience.
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