Repairs Decrease Battery Life - Not Acceptable
Filed in: Random Shutdown Add comments
I have had my MacBook repaired. After the repairs the battery life went from 4 hours to 2 hours or less. This could be due the fan programming. I also own a MacBook Pro, and I bought a MacBook because I needed long battery life on a portable. So I have two machines. But the MacBook Pro now has the longer battery life. I totally wasted my money.
I cannnot accept a repair that decreases functionality below the specs present when you purchased the machine. This is intolerable. I want a full refund.
This repair does not head off a class actin law suit. It makes it inevitable. I’ll start it if necessarty. People wakeup! You have exchanged one problem for another. And the new problem does not have a solution.
October 27th, 2006 at 5:49 pm
Have you tried re-calibrating your battery?
http://docs.info.apple.com/article.html?artnum=86284
October 27th, 2006 at 5:57 pm
Yes, I recalibrated it repeately. BTW the new battery I got for my MacBook Pro has a faulty chip so it never indicates being fully charged.
Look, it makes sense that when you run the fan full time, even at a low level, it will take substantually more power than when you run it only as needed. And that is what the last two firmware upgrades did. On the good side, the last firmware upgrade restored the speaker volume to the level it was before the first firmware upgrade.
October 27th, 2006 at 8:02 pm
I noticed this too. Glad to see it is not all in my head!
October 28th, 2006 at 1:52 am
I agree with the battery problem. They just exchanged one problem for another. The architecture is inherently defective and they should work on fixing that, not alleviating the symptoms.
October 29th, 2006 at 12:06 am
it did not fix mine.
October 30th, 2006 at 3:37 pm
I was experiencing the random shutdown problem and few weeks ago. I toom my macbook in to the Apple store here in town and they fixed it in 24 hours. I didn’t check to see what they exactly did but I haven’t had the shutdown problem since them. But I’ve noticed that my battery was not lasting as long as before. I even thought about buying a replacement batter from Newer Technologies but they don’t have one for the MacBook yet.
I’ll keep checking back here to see if there’s a fix on the horizon.
October 31st, 2006 at 1:06 am
Apple customer service si horrendous…what else can I say. i will never buy another Apple product…that includes I-pods
November 7th, 2006 at 1:59 am
I have read so many of everones coments. and have worse problems with two ,in less than one month. So do what i did,call like crazy every one and demand a refund. Call corprate just keep calling and demanding a return. As you all know this can take lot. BUT HEY WERE NOT TAKEING THIS SHI.
November 7th, 2006 at 2:59 am
I started this string. Recently my computer finally failed completely, taking my HDD with it. Right before it failed the battery life was down to 53 mintues on a full charge. I got the Apple store to reoplace the logic board, disk drive, front plate with a replacement for failed touch pad. When I picked it up, still complaining about the battery life to the store manager, he told me that I GOT A TOTALLY DESIGNED LOGIC BOARD. So there is some internal recognition that the bsic MacBook design is faulty. Wen I got him to acknowledge that the orginal installation had also damaged the battery, I got a new battery. Now battery life is back to what it was when my MacBook was new. Now the questin is if this will eventually fail as did the first MacBook set of internals, or is it a permanent fix?
November 10th, 2006 at 4:45 am
After the 1.1 firmware update my battery disappeared entirely. The machine claims that there isn’t one! I wonder if it had anything to do with running the machine all the way down on battery before I got around to plugging it in for a reboot?
January 6th, 2007 at 2:43 pm
Ugh, I just called to have my 12″ laptop battery replaced for FREE (7 - 9 business days)..same power issues mentioned here. Failing at 20% and then later at 80%, plus a faulty power cord which is loosely connected. So when nudged ALL work is lost as the machine shuts down. Fun fun.
So the other night I went to a cafe with my macbook pro 15″ to do some work and viola, no battery at all whatsoever. I had completed the firmware upgrade about a week prior and hadn’t used it much. I’ve had problems with this early mbp…lots of powering down on its own…no sleeping of the machine EVER and lots and lots of battery issues but never a complete loss of battery. So tonight I took it to the apple store where they chided me for not having a set appt. The woman “did me a favor” and set one up with a “genius” for tomorrow night. Hopefully I’ll get a battery out of the deal.
All of this bugs the crap out of me b.c. I just convinced my aunt to spend a hefty sum on the mbp for my cousin in design school — assuming improvements had been made. I sure hope she doesn’t go through this! And my step daughter’s video ipod won’t let her add new songs since she upgraded to the latest version of itunes. She keeps getting a reformat message. Apparently this is happening to A LOT of ipods now and even after reformatting them people are still getting error messages and unable to load music. So apparently everyone is searching for their itunes 6 install CD to keep their music intact.
No more apple products until they get their act together on this stuff! Enough is enough.
October 20th, 2008 at 10:24 am
apple ipod repair service…
The google gods may strike you down for saying it….