Just for RECORD:-
The List of Macbook with shutdown problems is growing…. it has crossed 1500 as i am writing this.
APPLE has still not recognized / explaining of the problems. Owners have to resort to discussion forums to get the answer.
my macbook was running fine for the first month and a half, recently it started shutting down randomly I called mac and they walked me through all of the possible self fix solutions if i send it into mac do they ususally replace it or what, and should i back up my files or will they not touch the hard drive? thanks!- Tyler
Ok.. my macbook just started the RSS syndrome today… woe is me.. however I am quite sure that when I take it down to the applestore next week they will swiftly fix it, and I will be on my merry way.. thats how I was treated with my failed battery. This IS a rev A computer.. - how quickly people forget that, and of a brand spanking new chipset no less… this isn’t like a rev A powerbook, which used the same sort of g3/g4 chip that had been used for years before its placement in the laptop.
A classaction suit solves nothing.. a few lawyers will make a bundle from apple on our problem.. we will see little refund, and it will leave apple less apt to releasing the new technology we crave, because if any little thing happens, we might cry foul over it. They seem to have been rather prompt in fixing the majority of problems that have popped up thus far. (Even if it is silently through the use of their genius bar)
Sorry but I just don’t buy into this whole suehappy americanism.. a much more effective approach was demonstrated a few years back by Casey Neistat… might be the best way to call official notification to the problem.
Got mine in August, 13inch white model. Worked awesome for the first two weeks, but shortly after that I got random shutdowns. I went on vacation with it and first I thought it was the battery, so when I came back I checked everything, the RAM, etc… but nothing worked. It’s not the heat for me, it just shuts down at startup unless I try like 20 times, or hold alt+command (but that stopped working smoothly after a while too).
I still have it, and I don’t want to go to the Apple store just to get it back two weeks later without anything fixed. I want a refund or a new model. Now.
Well,
Got this one in early August. Black MacBook.
Started crashing a few weeks in and I measured the temp on the bottom at 145 degrees F.
Then about three weeks ago, it would shutdown as fast as I could log in.
Called AppleCare, waited four days for the box to arrive. Sent it off.
Back in a week, but now it has loose parts rattling around (Sounds like a screw), a gap around the casing you can see into as well as slide a finger nail into, pry-marks around the case that scratched off the black paint, The case is now warped so that when you look down at it closed from above, you see the case sticking out.. Gee service that breaks it more than it fixes it… That is great!
We bought about 15 of these and two have gone back with the RSS issue. One came back in fair condition, mine came back broken. I have less that 10 hours of use on it…
Hey. I’ve only had my macbook since August and it’s just started randomly shutting down. I’m a mac fan and i’m severely upset about this and considering the journey to my ‘local’ applestore (I’m Sixteen.) is the best part of £7 away, which, for someone on basic wages, is extortionate, I don’t think i’ll be getting it repaired any time soon.
I seriously hope Apple hurry up and build their new Kingston-Upon-Thames store before I scream. This is ridiculous.
Hi, I’ve got a G5 20″ iMac that has been shutting down on me since upgrading to 10.4.8. I read about using Apple’s default energy savings and thought that cured it but now it’s back again…anybody else having this problem?
I’m a student at Fitchburg State College, and I have the same problem as everyone else here in that my MacBook shuts down at random. I can’t have that because a lot of my classes require me to use the laptop for work. I need help, and I’ve tried to contact Apple about it, but they don’t list an E-Mail address and my phone line won’t call anywhere out of Fitchburg, MA. I need help bad.
Hi, I live in Colombia South America. I had been suffering from RSS in my macbook for 2 months. I bought it in April but only in August it started showing the problem. So i decided to look for answers and decided to go for the “user solution”, by opening the computer and do it myself. I found that the cables from the thermal sensors were melted in the heat sink. I isoleted them and so far so good no more RSS in my computer! I’ll be telling you more about my macbook’s behavior, but i think that was the problem, you have to protect the cables from the heat. See ya…
Hi, i’m Alex, i’m a dj and i would use a macbook pro 15,4″ 2.0 ghz with serato scrach live. Does this model have the random shutdown problem?
Regards, Alex