So indeed I went back to the MacHouse in Amsterdam, tuesday afternoon may 29th. Now meanwhile I had been able to notice several properties of my MacBook’s ’shutdowns’: 1/ They always occurred when I was working on batterypower 2/ When I charged the battery to 100%, and left the battery charger connected another hour or so, I could provoke the shutdown simply by pulling the power chord …
Now I had been counting on handing in my MacBook for a thorough diagnosis. But when I recounted the above observations at the Amsterdam helpdesk, the Mac-Guy took out the battery, and replaced it with a new one. Then he sent me home again. “It might just be that I won’t see you again,” he told me …
That was ten days ago … And until now: no more random shutdowns …
Thank you, Mac-Guy! And a big thumbs up for the TWO ‘on the spot’ solutions proposed at the Amsterdam MacHouse. Even though the first attempt (the heatsink replacement) proved to be fallicious, the ‘on the spot’ diagnosis and repair I was offered there definitely is the sort of service I’d expect, and greatly appreciate.
The Amsterdam MacHouse got themselves a new customer. It’s like that …
