Seriously, don’t bother with Macbooks.
Well, my Macbook issue has finally gotten me pissed off enough to register and tell my tale. Hopefully this will save some people from the trouble of getting a crapbook.
I purchased my Macbook in October 2006. Everything was fine and dandy. Except small details like hinges creaking, a “click” sound when I opened the lid which later I found out was because of improper alignment at the hinges, and not waking up from sleep sometimes. Never mind, I can live with this, or so I thought.
Fast forward to December 2007. (< 1 year and 2 months) One fine day, my crapbook would’t boot up at all. Had to leave it to cool overnight, then I managed to get it to start… for 2 minutes. Enough to boot to OS X, then it would freeze. Sent it in, logic board replacement required. Was told that my unit was out of warranty. After much talk to customer relations, they said they would cover the cost of the parts, but not the labour. Fine. I agreed. Macbook worked fine after repair, was told the new logic board would be covered for 90 days, parts and labour.
Roughly 2 months after, random shutdowns began. Called Apple Support, was told to do Disk Repair, firmware update, and finally a full format. Still randomly shutting down. Called them for the 5-6th time, finally was told to take it in for repair. This time, I was told that Apple would not even cover the cost of DIAGNOSING the problem, even though I was told it would be covered parts and labour for 90 days. Called Apple again, and after much talking to Customer Relations, I was told what I was told before, that Apple would cover the cost of the repair if it turned out to be a logic board issue. Fine. Sent it in, and got the logic board replaced.
And it worked fine – for less than a week, till now, so I called Customer Relations again. Was told I have to bring my unit in for repair AGAIN. Well, ladies and gentlemen, this is the last straw for me, wondering if there’s anywhere I could scrap or sell this Macbook, and get an Acer or something instead. At least I’ll only be paying a third of the cost for something with the same specs and I can change my laptop every 3 years instead of every year.
So, moral of this story, don’t give in to the marketing hype that is called Apple. If you want something with looks and branding, get a Vaio or something.
April 21st, 2008 at 8:28 pm
You flashed forward to the future, it’s only April 2008. You meant December 2007.
April 22nd, 2008 at 12:20 pm
Apologies, yeah I meant December 2007.
Anyway, a little update. Over the weekend my crapbook hung twice. Also, the iSight is flickering every few minutes when i use skype, wondering if its a software issue or another crapbook problem.. Mmm..
April 30th, 2008 at 7:57 am
Hi,
Too bad your macbook dies all the time. I haven’t had any problems with macs, but one friend bought a brand new iMac 20″ and it just kept freezing randomly. They tried fixing it, but only after changing the whole computer everything has worked fine.
I’ve heard that Macbooks and newer aluminum cased iMacs have had problems. I’m glad I don’t have those, but if I did, I’d DEMAND a replacement. They always seem to wish their problem was with the logic board, but I suspect it’s some other part, they just don’t know what.
Don’t bother buying a Vista laptop. I’d go with linux.
May 15th, 2008 at 3:59 am
I have a macbook as well. Bought it in May of 2006 – two weeks after it was released. I purchased the extended Apple Care warranty, which after a troublesome Dell – my first laptop – I decided that when purchasing a laptop that this was a good idea. And it was. I didn’t have the random shutdown problem but the logic board was replaced within the first 6 months, the battery at about 9. Then the trackpad button went bad and that was replaced at maybe just under a year. Somewhere during that time the machine stopped sleeping when you closed the lid. After this the hard drive failed and then after about 6 months the replacement battery failed again. When I took it in to Apple, for the failed battery they said that the sensor that determines if the lid is closed had failed and that was causing the battery failure. Then replaced that and the battery in one day and “detailed” the computer before returning it.
As you can see this has not really been a reliable computer. Would I buy one again ? I have to admit that I have taken a big swig of the Kool Aid and I probably would. Call me shallow to be knowingly taken advantage of.
Oh, and great link to the change of screen instructions. I had to do that too on another macbook but the instructions had me disassemble almost the whole computer just to change the screen. One size does not fit all.
May 21st, 2008 at 3:17 pm
Since I have set my Control Panel > Energy Saver > Put Computer to Sleep setting back to the 10-min. default from Never, I haven’t experienced any random shutdowns. This is including operating in the 150-degree temp. range, too. I will keep smcFanControl on my MBP, however: it saves my legs when using it on my lap.
June 8th, 2008 at 6:41 am
dont know if this will help at all but my screen shuts off (not the comp itself, macbook just the screen) if you go to where the escape button is on ur keyboard, if u hit ur comp there a few times the screen might turn back on
July 26th, 2008 at 6:43 am
That sucks
Could we see a video or something of the iSight flickering and any other issues you get? I have had a Macbook Pro for a long time and it has been fine, although it runs rather hot.
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I have to take issue with this opening post. First off, I’m not a “Mac Geek” though I own one that I got in June ’07. Works fine, no problems. I get tired of people spewing negative comments about their Macs, when over 75% of the time it’s their fault. Whatever…..
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