Macbook Random Shutdown

After 10 months of purchase of MacBook it stopped starting up. Appel service replaced the logic board after keeping it for a week with them. After this replacement I have been facing one or the other problems with this peice of crap!

List of problems I have been getting:

• MacBook automatically starts up when it’s shutdown and AC adapter is disconnected at random intervals. I can no longer take it with me when I travel as it automatically turns up and become extremely hot in the bag. Apple service center had kept macbook for 2 weeks in back to back services and still problem persists. OSX has been re-installed from scratch and that too did not help
• A power dialogue keeps popping up saying “Are you sure you want to Restart, sleep, cancel, shutdown?” even when I do not press the power button or any key sequence
• Battery icon intermittently shows “x” on it unless it’s removed and re-inserted after some time.
• It now runs very hot comparitively than it used to before I gave it for service.

Tweet This Post

Last Monday Apple collected my machine for repair, to try and cure the RSS.

By Friday, the machine was back in my possession. Nifty. Except that during the repair, they appear to have broken the keyboard. Various keys now only work intermittently.

A further 58 minutes on the phone to AppleCare today, they finally diagnose that the problem is probably something to do with the keyboard, and it is probably a hardware fault (really!). The machine goes back to AppleCare tomorrow or the next day, but this time they say it will take up to 2 weeks to repair. Great!

I wonder when I’ll actually get to use my MacBook.

Tweet This Post

At the suggestion of one of our members, ezra-g, I have created some new categories for our site..here they are:

• I have RSS
• Sent to Apple
• Apple Blew It
• Apple Fixed It
• Still Waiting
• Customer Relations
• Exchanges
• Compensation
• Ridiculous

When posting your story, you can now use the categories to group your entries. Let me know what you think. I hope it will help organize some of the really useful information we have been collecting here over the past month and going forward!

Cheers!
Matthew

Tweet This Post