The dread random shut down :-(

April 9th, 2008 No Comments »

I purchased my MacBook Pro in April 2006, and started experiencing the shut down about 6 months later… for about a month, and then a blessed five month reprieve… now suddenly it begins again…! There is no explanation for this phenom. I still love my computer… and hope for a miracle!

  • The dread random shut down :-(

    April 9th, 2008 No Comments »

    I purchased my MacBook Pro in April 2006, and started experiencing the shut down about 6 months later… for about a month, and then a blessed five month reprieve… now suddenly it begins again…! There is no explanation for this phenom. I still love my computer… and hope for a miracle!

  • The dread random shut down :-(

    April 9th, 2008 No Comments »

    I purchased my MacBook Pro in April 2006, and started experiencing the shut down about 6 months later… for about a month, and then a blessed five month reprieve… now suddenly it begins again…! There is no explanation for this phenom. I still love my computer… and hope for a miracle!

  • The dread random shut down :-(

    April 9th, 2008 No Comments »

    I purchased my MacBook Pro in April 2006, and started experiencing the shut down about 6 months later… for about a month, and then a blessed five month reprieve… now suddenly it begins again…! There is no explanation for this phenom. I still love my computer… and hope for a miracle!

  • The dread random shut down :-(

    April 9th, 2008 No Comments »

    I purchased my MacBook Pro in April 2006, and started experiencing the shut down about 6 months later… for about a month, and then a blessed five month reprieve… now suddenly it begins again…! There is no explanation for this phenom. I still love my computer… and hope for a miracle!

  • Newly Designed Logic & Heat Sink Also causes RSD

    September 21st, 2006 7 Comments »

    I received my macbook yesterday after replacement with newly designed heat sink & logic board. I thought now no more running to apple center and wasting time talking to apple telephone support.

    But my macbook is again showing signs for shutdown. I have confirmed with the service centre the logic board fixed in my unit is brand new and what people here claim to be newly designed. The service centre wants me bring back the macbook and they will order another logic board for it.

    I cant take it anymore. I have decided to again start using my old faithful ibook.

    I will file a suit against the company in consumer court and will seek refund for my macbook and compensation for time and money lost visiting apple to get this fixed.

  • it’s getting worse day by day

    September 17th, 2006 5 Comments »

    In may 2006 i got sick of my old pc that had been able to catch all the possible viruses running XP, because it also rebooted every 20mins. I had really enough of that, so I thought it’s time to switch.

    For the first days my 1,83ghz 512 ram macbook worked flawlessly, but it had a problem with running high-load apps, and even sometimes crashed. I’ve expanded the ram to 2gb, and that seemed to solve to problem. Month later it crashed once a week. About third month of usage it crashed every second day, and started to have problems with turning on after crash. SMC Firmware update took care of random shutdown problem, but since that day, starting it up became horror. Today, on the fourth month it crashes after every startup and every wakeup.

    3 mins after booting it up - it’ll crash. Then it won’t start back up, so I’ve got to 10sec-beep-quarter-power it, and run it that way for an hour or so, so it won’t crash after restarting it to make it fully working. Same thing happens if it’ll sleep for more than 20 mins.

    Anyway - i’m a designer. Running CS and flash on rosetta is like running them on weak G5 mac, but I can live with that. What I cannot live with is running them 1 core, 1 ghz, quarter power, like on old G3, and praying every time I wake it up.

    Because it’s getting worse day by bday, tommorow i’ll take it to the service, maybe that will help.

  • Systemic QA and Customer Service problems

    September 15th, 2006 1 Comment »

    My Macbook (week 19) has recently developed the random shutdown syndrome. It will turn off while I’m getting coffee, while I’m browsing webpages, or playing Nethack. None of these are resource intensive and there’s absolutely no way it’s caused by physical stress.

    The problems occur with original RAM or with aftermarket RAM. The machine just shuts down. Apple’s solution:
    Forgo computing for a week and a half and get a new logic board.

    Now, this sounds just like my previous Apple laptop, an iBook G3. It had a design problem that the “solution” was a Logic Board replacement. However, the problem repeated after replacement within a few months. Their solution? A logic board replacement. I sold it (very cheaply, wich disclaimer) to a friend who wanted to try out OS X. He began experiencing similar problems and eventually sold it on eBay to some (other) poor sucker.

    With the new machine I thought I was lucky. I heard many people were having overheating problems, random shutdowns, odd sounds, permanent staining, etc. but mine was okay. Either I was lucky or they were unlucky. I was happy. However, that luck runs out. If your iBook/Macbook shows no problems, you’re lucky: for now.

    I’ve also owned one other Mac. It had to be shipped in for repairs within three months of purchase as well, however, that one was an obvious device failure and understandable.

    Why on Earth can they release a lemon, find a “solution,” and not offer an advance replacement program? The only other time I’ve had a branded machine’s mother board die someone came to my house to replace it. Guess how much extra I spent on a service plan for that machine? $0.

    How much have I spent on Apple service plans more than $300.
    How many times have they offered advance replacement? Zero.

    How many Apple machines have I owned? Three.
    How many times have my Apple machines been shipped in for replacement? Four.

    How many non-Apple laptops have I owned? Three.
    How many non-Apple laptops were sent in for repair? Zero.

    To quote a brilliant leader:
    Fool me once, shame on â?? shame on you. Fool me â?? you can’t get fooled again.

    My recommendation to readers looking to buy a Macbook: don’t buy Apple if reliability is a concern.

  • Apple Store Genius States the Official Fix

    September 15th, 2006 2 Comments »

    Well, my Blackbook has been having the random shutdown problem, like many others, so I lined up a time to meet with a Genius. He said Apple’s official fix is to replace the logic board and the heatsink. In addition, he acknowledged that other MacBook users have been experiencing the same issue. He was actually honest with me, which I was very surprised at. Probably the most decent Genius anyone on this site could have run into =)

  • MacBook Random Shutdown

    September 2nd, 2006 No Comments »

    The only solution is hold down the power button when booting until you hear the loud sound indicating the system is locked to 1 Ghz, then the machine boots fine and no shutdowns. I have no explanation for this.

    Otherwise my machine will rarely finish booting up, often shuts down, and shuts down during sleep. With this trick (I found on the Apple discussion forums) it works but I did not pay $1000 to have the MacBook run at half speed.

    MacBook 1.8 Ghz, White, 2GB RAM from Crucial, sent to apple twice for repair, complete waste of time whatever they did was not helpful. Still has problems.