My Macbook (week 19) has recently developed the random shutdown syndrome. It will turn off while I’m getting coffee, while I’m browsing webpages, or playing Nethack. None of these are resource intensive and there’s absolutely no way it’s caused by physical stress.
The problems occur with original RAM or with aftermarket RAM. The machine just shuts down. Apple’s solution:
Forgo computing for a week and a half and get a new logic board.
Now, this sounds just like my previous Apple laptop, an iBook G3. It had a design problem that the “solution” was a Logic Board replacement. However, the problem repeated after replacement within a few months. Their solution? A logic board replacement. I sold it (very cheaply, wich disclaimer) to a friend who wanted to try out OS X. He began experiencing similar problems and eventually sold it on eBay to some (other) poor sucker.
With the new machine I thought I was lucky. I heard many people were having overheating problems, random shutdowns, odd sounds, permanent staining, etc. but mine was okay. Either I was lucky or they were unlucky. I was happy. However, that luck runs out. If your iBook/Macbook shows no problems, you’re lucky: for now.
I’ve also owned one other Mac. It had to be shipped in for repairs within three months of purchase as well, however, that one was an obvious device failure and understandable.
Why on Earth can they release a lemon, find a “solution,” and not offer an advance replacement program? The only other time I’ve had a branded machine’s mother board die someone came to my house to replace it. Guess how much extra I spent on a service plan for that machine? $0.
How much have I spent on Apple service plans more than $300.
How many times have they offered advance replacement? Zero.
How many Apple machines have I owned? Three.
How many times have my Apple machines been shipped in for replacement? Four.
How many non-Apple laptops have I owned? Three.
How many non-Apple laptops were sent in for repair? Zero.
To quote a brilliant leader:
Fool me once, shame on â?? shame on you. Fool me â?? you can’t get fooled again.
My recommendation to readers looking to buy a Macbook: don’t buy Apple if reliability is a concern.
appleapple macbookcrashingibookMacbookproductivity lossrandom shutdownRSSShutdown